FAQ And Help Desk
Language selection / paypal problems / discount vouchers
1. The language of the shop can be switched and selected in the top menu of the shop by clicking on the country flags.
2. Discount vouchers or gift certificates can to be cashed in the shopping cart. Click on the shopping cart symbol, "edit shopping cart", then you will find on the left side within the grey area a click option "I have a voucher". Activate it and add your code.
Additional support by E-Mail: firstname.lastname@example.org
Customer Service: +49 (0)40 80811397
Service hours from Monday - Friday from 10 am until 4 pm (CET).
Dear friends of BROTHERS OF METAL Shop! Our customer service is on holidays from December 23 until January 2. Orders are of course still possible and welcome as always, but the shipping of your orders will only start again after the 2nd of January. For questions, requests or claims we will beginn answering them after we´re back for you. Merry X-Mas and a happy new year, your BOM-shop team!