Payment And Dispatch

All prices are in Euro and include value added tax. The freight costs DO NOT INCLUDE import taxes or customs!

Shipping costs for:

GERMANY 
EUR 4,99

EUROPE
AUSTRIA, BELGIUM, DENMARK, ESTONIA, FINLAND, FRANCE, GREECE, IRELAND, ITALIA, CROATIA, LATVIA, LITHUANIA, LUXEMBURG, MALTA, MONACO, NETHERLANDS, POLAND, PORTUGAL, ROMANIA, BULGARIA, SWEDEN, SLOVAKIA, SLOVENIA, SPAIN, CZECH REPUBLIC, HUNGARY, CYPRUS
- registered&tracked:
until 0,5 kg = EUR 8,99
until 5,0 kg = EUR 19,99
until 10,0 kg = EUR 25,99
until 20,0 kg = EUR 35,99
until 31,5 kg = EUR 49,99

Rest of EUROPE
SWITZERLAND, NORWAY, LIECHTENSTEIN, SERBIA, MACEDONIA, MONTENEGRO, ICELAND, FAROE ISLANDS, ALBANIA, BOSNIA-HERZEGOVINA, GREENLAND, ANDORRA, SAN MARINO, VATICAN CITY, MOLDOVA, (UKRAINE, BELARUS)
- registered&tracked:
until 0,5 kg = EUR 8,99
until 2,0 kg = EUR 19,99
until 5,0 kg = EUR 31,99
until 10,0 kg = EUR 39,99
until 20,0 kg = EUR 54,99
until 31,5 kg = EUR 62,99


UK (Great-Britain)
- registered&tracked:
until 0,5 kg = EUR 8,99
until 2,0 kg = EUR 19,99
until 5,0 kg = EUR 31,99
until 10,0 kg = EUR 39,99
until 20,0 kg = EUR 55,99


WORLD 1:
CANADA, KASACHSTAN
****ATTENTION ****:
Due to Covid-19 the shipments are shipped as SEA-FRIGHT (by ship), so it takes much longer as you are used to...currently around 8-10 weeks!
 - registered&tracked:
until 0,5 kg = EUR 8,99
until 5,0 kg = EUR 39,99
until 10,0 kg = EUR 55,99
until 20,0 kg = EUR 79,99
until 31,5 kg = EUR 104,99

WORLD 1B:
USA, AUSTRALIA, NEW-ZEALAND, CHINA, JAPAN, INDIA, MEXICO, SOUTH KOREA, UNITED ARAB EMIRATES
****ATTENTION CUSTOMERS ****:
Due to Covid-19 the shipments are shipped as SEA-FRIGHT (by ship), so it takes much longer as you are used to...currently around 8-10 weeks!
 - registered&tracked:
until 0,5 kg = EUR 8,99
until 2,0 kg = EUR 39,99
until 5,0 kg = EUR 49,99
until 10,0 kg = EUR 79,99
until 20,0 kg = EUR 142,99

WORLD 2:
TURKEY, (RUSSIAN FEDERATION)
 - registered&tracked:
until 0,5 kg = EUR 8,99
until 5,0 kg = EUR 32,99
until 10,0 kg = EUR 39,99
until 20,0 kg = EUR 56,99


WORLD 2B:
ISRAEL, GEORGIA, ALGERIA, MOROCCO, TUNESIA
 - registered&tracked:
until 0,5 kg = EUR 8,99
until 5,0 kg = EUR 39,99
until 10,0 kg = EUR 53,99
until 20,0 kg = EUR 73,99


WORLD 3 - Rest of the World:
BRAZIL, ARGENTINE, URUGUAY, COLOMBIA, EL SALVADOR, GUATEMALA, HONDURAS, JAMAIKA, NICARAGUA, PANAMA, PARAGUAY, PERU, TRINIDAD & TOBAGO, SOUTH-AFRICA...
- registered&tracked:
until 0,5 kg = EUR 13,99
until 2,0 kg = EUR 39,99
until 5,0 kg = EUR 49,99
until 10,0 kg = EUR 64,99
until 20,0 kg = EUR 99,99



ATTENTION: In case there´s different pre-orders in one order, that are released on different release dates, so please have in mind, that we will ship all together when the latest release is available and can be shipped (example: in July you order one release that will be out in August and one release that will be out in September. Then we will ship all together in September).

In case you wish a delivery splitted in more shipments, please get in touch by email to sales@soulfood-music.de ...we will make it happen.

We usually pack your order within 1-3 days upon receipt of payment. On top of that, it will take another couple of days to deliver the goods to your address, depending on country of delivery and custom regulations. The postal service will deliver it to the delivery address, if the attempt of delivery fails, your package will be taken to a near-by post office waiting there for approximately a week to be picked up.
When sending goods to a destination outside the European Union we always have to include an invoice or proforma invoice in the shipment for custom reasons. Please keep this in mind when invoice and delivery addresses differ, e.g. when sending a gift to somebody.

***** IMPORTANT *****
DAMAGED DELIVERIES:

In case the delivery company tries to hand you a damaged parcel, please refuse it, as otherwise we have no chance to claim the damage that was caused while the shipping process.
Also inform us about the refusal and we will clear everyting with you and the transport company.
In case you accept a damaged shipment and the goods are also damaged, you have to try on your side to claim it directly at the local transport office...we sadly have no mor option to claim anything after you accepted the delivery.
Thank you for your understanding!

Our customer service:
sales@soulfood-music.de

Dear friends of BROTHERS OF METAL Shop! Our customer service is on holidays from December 23 until January 2. Orders are of course still possible and welcome as always, but the shipping of your orders will only start again after the 2nd of January. For questions, requests or claims we will beginn answering them after we´re back for you. Merry X-Mas and a happy new year, your BOM-shop team!